Administrative Team

Welcome to Ponciano Counseling and Wellness

Our Intake Team: Your First Step Towards Healing

At Ponciano Counseling and Wellness, we understand that seeking help for mental health is a significant step in your journey toward wellness. That’s why our dedicated Intake Team is here to ensure that your first experience with us is as comforting, informative, and supportive as possible. Our team is the bridge between you and your path to healing, offering a seamless, confidential, and personalized intake process.

**Personalized Care from the Start**

From the moment you reach out to us, our Intake Team is committed to understanding your unique needs and circumstances. We are here to answer any questions you may have, provide information about our services, and guide you through the initial paperwork with ease and confidentiality. Our goal is to make your transition into therapy smooth and worry-free, ensuring that you feel supported at every step.

**Expert Matching for Optimal Support**

Recognizing the importance of a therapeutic relationship based on trust and compatibility, our team takes great care in matching you with the therapist best suited to your individual needs. Our therapists specialize in a wide range of therapeutic approaches, including mindfulness strategies, cognitive behavioral therapy, exposure therapy, and more, to address PTSD, depression, anxiety, OCD, and adjustment disorders. Our intake team will consider your preferences, therapeutic goals, and specific concerns to connect you with a therapist who can provide the most effective support for your journey.

**Streamlined Administrative Process**

Our Intake Team ensures that all administrative aspects of your care are handled efficiently. We strive to simplify the insurance verification process, explain your benefits, and discuss session fees and scheduling options. Our team is knowledgeable about insurance policies and can assist you in navigating coverage to ensure that our services meet the criteria for medical necessity.

**Confidentiality and Respect**

At Ponciano Counseling and Wellness, we prioritize your privacy and confidentiality. Our intake process is designed to respect your personal information and ensure that it is handled with the utmost care and professionalism. You can trust that your interactions with our intake team and throughout your therapy journey are held in confidence.

**Getting Started**

Taking the first step is easy. Simply contact us through our website, call our office, or send us an email. Our Intake Team is ready to provide you with the support and information you need to begin your path to wellness. Remember, you are not alone in this journey, and Ponciano Counseling and Wellness is here to offer the compassionate, professional support you deserve.

Welcome to our community of healing and growth. We look forward to walking alongside you on your path to wellness.